What happens on the day?

On arrival, you will be warmly welcomed and begin by unwrapping the story behind why York is called the ‘chocolate city’. Once you’re ready, an entertaining and informative guide will take you through 3000 years of chocolate history. As a souvenir, you’ll receive a guidebook, classic fondue and box of six homemade chocolates chosen by you.

Participant guidelines

• Under 16s must be accompanied by a paying adult
• Due to the nature of the building and capacity limitations there is limited spaces for wheelchair users
• The experience content, equipment used and restrictions may vary

Availability

The experience takes place on selected dates throughout the year. Exclusions may apply.

We recommend you book at least four weeks in advance to ensure that dates are available. All bookings are subject to availability.

Please allow 1 hour and 30 minutes for the full experience. You are able to visit the shop following your experience.

What about insurance?

The centres contracted with us hold public liability insurance. We also hold contingency liability cover. You will not be liable for accidental damage to equipment, except where damage has been caused as a result of recklessness or wilful negligence.

Please ensure you are familiar with the terms and conditions of the experience.

How it works

All you have to do is pay for the experience you wish to purchase and we’ll send a voucher and booking information to you or directly to the recipient, then you just need to check the info and book your experience.